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Think about a competitor in your space. Same size, same client base, similar service mix. They spent the last six months building an AI workflow their team actually uses every day. Not experimenting. Using. Meeting prep that takes ten minutes instead of an hour. Client briefings finished before lunch instead of the following morning. Senior […]
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Two professional services firms. Same Microsoft 365 licenses. Same Copilot subscription. Same price tag per user per month. One is getting three hours back per employee per week. Senior staff are doing higher-value work. Client meetings are sharper. Proposals go out faster. The other sent an IT announcement six months ago, called it an AI […]
How a Pittsburgh financial services firm found calm, speed, and reliability when they needed it most The Challenge: When Everything Depends on Technology Working Industry: Financial Services Location: Pittsburgh, PA Employees: 30 For financial services professionals managing client assets and relationships, technology isn’t a convenience, it’s the backbone of daily operations. When key team members are unavailable and the pressure is on, every technical issue […]
It wasn’t about ransomware. It wasn’t about phishing. It was about a single setting most companies have never enabled: Multi-Admin Approval. Here’s what every business using Microsoft 365 needs to know about Multi-Admin Approval and why we are pushing companies to enable it immediately. What Is Microsoft Intune Multi-Admin Approval? If you use Microsoft 365, there’s a good chance you’re using Microsoft Intune without even realizing it. […]
Managed Services Supervisor | Midnight Blue Technology Services Each month, we spotlight a team member whose expertise and dedication help keep Midnight Blue Technology Services running strong behind the scenes. This month, we’re excited to introduce Logan Barton, our Managed Services Supervisor, whose leadership, technical expertise, and commitment to delivering a Fanatical Customer Experience help ensure our clients and team […]