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Here is a scene that plays out in professional services firms every day. A paralegal is drafting a client brief. She has a deadline. She knows a good AI tool could get her a first draft in twenty minutes instead of two hours. She opens a free version of ChatGPT on her work computer, pastes in the […]
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A note on perspective Midnight Blue implements Microsoft 365 Copilot for professional services firms. We have a financial interest in how you answer this question. That is exactly why I want to be straight with you about the full picture, including the scenarios where I would tell a firm to wait, or to start smaller than […]
Think about a competitor in your space. Same size, same client base, similar service mix. They spent the last six months building an AI workflow their team actually uses every day. Not experimenting. Using. Meeting prep that takes ten minutes instead of an hour. Client briefings finished before lunch instead of the following morning. Senior […]
Two professional services firms. Same Microsoft 365 licenses. Same Copilot subscription. Same price tag per user per month. One is getting three hours back per employee per week. Senior staff are doing higher-value work. Client meetings are sharper. Proposals go out faster. The other sent an IT announcement six months ago, called it an AI […]
How a Pittsburgh financial services firm found calm, speed, and reliability when they needed it most The Challenge: When Everything Depends on Technology Working Industry: Financial Services Location: Pittsburgh, PA Employees: 30 For financial services professionals managing client assets and relationships, technology isn’t a convenience, it’s the backbone of daily operations. When key team members are unavailable and the pressure is on, every technical issue […]
