While your employees are primarily working from home, it is essential to take every precaution to protect your business, your devices, your customers, and your workforce. Here are a few of our best recommendations to safeguard and secure your remote workforce during and after the Covid-19 pandemic.
The process of safeguarding your remote workforce, devices, and business data starts with clearly setting and communicating expectations and requirements.
Rules and guidelines for a remote workforce should most importantly include policies on device-usage. Any device used for work, whether it is company-supplied or a personal device, should not be used for any online gaming, shopping, or general browsing for employees or other members of their household. While it is being used to access business information, communications, and data, the device itself and the information it holds are especially vulnerable to being compromised.
A home Wi-Fi network necessitates the same precautions you would take in an office or business setting, starting with requiring a strong password before a user can connect. If a home Wi-Fi network is left open, it presents the same risks as logging into a public or open network anywhere else, such as a coffee shop.
When Wi-Fi networks are unsecured, anyone can use it to gain access to every device on the system. Exposed devices can include business devices, such as laptops or tablets, which contain sensitive business data that could be compromised. But it also unlocks access to any other smart or internet-enabled appliance or device in the home, such as smart refrigerators, home security systems, or digital assistants, which present additional security and privacy concerns.
Firewall and security software must be installed, maintained, and constantly updated on every work device. These measures continuously monitor for and prevent the latest malware, spyware, and other forms of cybercrimes to keep hackers from breaching devices and stealing or otherwise compromising sensitive information.
Your trusted IT service provider should be proactively and remotely assisting, guiding, and supporting your workforce during this time, such as updating software, securing systems, and ensuring that guidelines and policies are followed consistently.
Total security begins with your trusted IT or managed services provider. We’re here to help you as you work through this crisis and working around the clock to ensure your business is always on. For questions, information, or support, contact our team at MidnightBlue.
At Midnight Blue, we’ve been serving our customers for 15 years. While our 15th year anniversary is going a little differently than we expected, we’re still here taking care of our customers, and we’ll continue to be here for another 15 years–and many more. We look forward to keeping your businesses running, and we look forward to celebrating together soon.