Need IT Support?

Whether it’s an unexpected error, hardware problem or virus infection, MidnightBlue has got you covered. Please contact us and we will get you back to business as usual.

Help Desk Support – 412.342.3800 x1

Weekdays 8 AM – 5 PM

Email –

Weekdays until 10 PM

Weekend & Holidays 7 AM – 10 PM

Emergency Network Support – 412.342.3800 x2

  • Network Outage
  • Significant Business Impact

Information You Will Need

Before contacting our support team, it’s important that you have a few bits of information handy to make your support experience as seamless as possible. Have the following ready (if possible):

  • Your name and location
  • Where and how to contact you in case we have a question
  • A description of the problem and its severity
  • Any error messages you received
  • What was processing at the time the problem occurred
  • The applications and software versions you’re using
  • Any recent hardware or software changes made to the system