5 Ways Outsourced IT Services Drive SMB Success

When it comes to managing your business, you need to be able to focus on the business at hand. Technology is one of the areas small and mid-sized businesses struggle with most—managing the complexity of business technology needs without the in-house expertise, and seemingly without the budgetary resources of larger companies. 

However, by outsourcing managed IT services, you can provide your company with the day-to-day IT solutions that can see you through daily operations and challenging times. Outsourced managed IT also frees your professional team to focus on what they do best. Best of all, it all comes at an affordable and predictable monthly cost. 

Here are five ways outsourced IT services drive SMB success. 

1. Predictable Expenses: Outsourcing your IT services, rather than relying on the costly break-fix method [link to IT battle of the Decade blog – blog 10], means you pay a fixed monthly fee for integrated and on-call IT services. There are no surprises. With predictable costs, small and medium-sized businesses can plan their expenses and focus on other budgetary and business needs.
   
   
2. Enhanced Productivity: The last thing your employees need to contend with are computer glitches, slowdowns, unstable connections, or disruptions. Your team needs their devices to work so that they can work. Outsourced IT services provide your employees with the continuous and proactive IT support and tools they need to do their jobs without downtime. 
   
   
3. 24/7 Security and Protection: Doing businesses in today’s modern world means companies must operate in a secure environment. Your outsourced managed IT service provider will protect your networks and computers from would-be hackers, infiltrators, and cybercriminals, as well as other threats. With constant IT security, your business systems, networks, devices, and employees are protected, giving you peace of mind.
   
   
4. Secure Remote Access: Small businesses must have continued access to information, communications, software, and all other business-related tools. Now, more than ever, employees need access to reliable devices and networks from anywhere, especially as they may be working from home. When your employees experience an issue, your managed services team can access and evaluate their devices remotely to diagnose, update, and optimize devices–all from a secure location.
   
   
5. Communication: Expect seamless communication and information-exchange, both internal and external. Your teams need to communicate and coordinate internally, as well as with customers and third-party providers. Outsourced managed IT services will equip your company with communication tools, including cloud-based computing, video conferencing tools, secure email, messaging, chats functions, among many other means to facilitate the communication your business needs.

Outsourced IT services arm small and medium-sized businesses the lifeline to both survival and success, with business infrastructure and technological foundations to secure and protect their business so that it can grow.