5 Reasons Why VoIP is the Superior Solution for Voice Communications

Voice Over Internet Protocol (VoIP) is a technology that allows individuals to place phone calls over an internet connection. This service has many more capabilities than analog phones and is a cost-effective way to handle an unlimited number of calls, from anywhere.

When you have VoIP, your IP address is considered your Internet Protocol address. Your IP address allows all computers and devices to communicate with each other. As long as you have an internet connection, VoIP allows you to call anyone without the need for a local phone service. As you can imagine, this is an ideal solution for a remote workforce or a hybrid work environment, which many organizations have adapted to today.

With VoIP, users have the ability to change and control their phone settings from the convenience of their desktop. For example, you can choose who you have on speed dial, set up your voicemail preferences, and more advanced options such as actually seeing who in your organization is on a call and who they’re speaking with.

At MidnightBlue, we’re in favor of hosting VoIP on the cloud, but it can also be set up on-premises. Keep reading for the top five reasons your organization should consider VoIP.  

1. VoIP is the perfect tool for a remote workforce.  
   
   With so many organizations working in a remote capacity, VoIP is the perfect choice for a phone service that works from whatever location you and your employees are working from. It’s also one of many ways you can make employees feel more connected and not as far away from one another.
   
2. It’s device agnostic.
   
   Stay connected seamlessly with your business voice communications from all of your devices. VoIP can be set up across you and your employees whole suite of devices including smartphones, desk phones, laptops, desktops, and even remote IP phones.

3. It’s reliable.
   
   Communication is critical to running a business. With VoIP, you can rest assured that your calls will be high-quality every time. It’s also extremely secure to keep any shared information private.

4. You have the ability to simplify your voice network.
   
   VoIP includes more than just voice communications. You can combine voice, text chat, fax, and video into one streamlined system so that you don’t have to constantly feel like you’re bouncing between a handful of different platforms and tabs.
   
5. You can make calls worldwide for a lower rate.
   
   International rates on VoIP are significantly lower than the standard phone system, which can be great cost savings for organizations who conduct business internationally.

At MidnightBlue, we help clients enhance business productivity through our own version of VoIP called BlueVoice, powered by Star2Star Communications. Our managed IT services experts can take care of the installation for you and answer any questions you might have. Learn more about BlueVoice here.