Voice Over Internet Protocol (VoIP) is a technology that allows individuals to place phone calls over an internet connection. This service has many more capabilities than analog phones and is a cost-effective way to handle an unlimited number of calls, from anywhere.
When you have VoIP, your IP address is considered your Internet Protocol address. Your IP address allows all computers and devices to communicate with each other. As long as you have an internet connection, VoIP allows you to call anyone without the need for a local phone service. As you can imagine, this is an ideal solution for a remote workforce or a hybrid work environment, which many organizations have adapted to today.
With VoIP, users have the ability to change and control their phone settings from the convenience of their desktop. For example, you can choose who you have on speed dial, set up your voicemail preferences, and more advanced options such as actually seeing who in your organization is on a call and who they’re speaking with.
At MidnightBlue, we’re in favor of hosting VoIP on the cloud, but it can also be set up on-premises. Keep reading for the top five reasons your organization should consider VoIP.
At MidnightBlue, we help clients enhance business productivity through our own version of VoIP called BlueVoice, powered by Star2Star Communications. Our managed IT services experts can take care of the installation for you and answer any questions you might have. Learn more about BlueVoice here.