4 Questions You Should Ask Your Cybersecurity Experts

Due to the bombardment of cyberattacks that have happened since the pandemic began, cybersecurity experts’ demand has grown astronomically.

It is evident that IT needs to be outsourced to a managed service provider since no one company, especially small to mid-sized, can man a defensive strategy on their own in these unfortunate times and the aftermath. 

When evaluating an IT team by their expertise in the area of cybersecurity, be sure to ask the following questions:

What Cybersecurity Issues Did You Face During Quarantine? – Everyone has faced cybersecurity issues during the first part of this year. Even if the ramp-up was smooth due to know-how, determine what processes they were able to implement to increase the speed of transition to a predominantly remote workforce. 

How do You Maintain a Remote Workforce or a Hybrid Remote/Office Workforce?  – Some offices have returned, while some have chosen to go remote for the unforseeable future. For now, the vast majority of companies are a hybrid combination of remote and local workers. Be sure to learn how this new environment is maintained and what kind of support is given to remote workers and home offices regarding cybersecurity and the ability to follow cybersecurity policies.

What is Your Recommended Implementation of Two-Factor Authentication? – The extra layer of security and protection provided by the two-factor authentication is necessary, especially for remote workers. Therefore, they should explain which combination of authentication methods they recommend and why those in particular. 

What Do We Need to Do Regarding Cyber Threats Moving Forward?  – Cybersecurity experts should know the pulse of the types of cyberattacks, including phishing scams that are currently plaguing the networks and devices. Specifically, how to counteract them and know how these attacks will morph and what technologies are being developed to counter those attacks. 

Once you receive the answers, you will need to determine and appraise both the expertise and the trustworthiness of the experts. Make sure they are dedicated to your business needs when so many are making demands on their time. Additionally, make sure they are focused on small to mid-sized companies that require the same attentiveness as a large company. 

Finally, a cybersecurity expert will also help guide you through the technologies you need moving forward, including backup, recovery, password management, and more. 

For peace of mind regarding cybersecurity, contact our team of cybersecurity experts at MidnightBlue.